Privacy Policy

 

Last Revised: 10/18/2022

Find Your Fit Rocks respects the privacy of its Service users. Please refer to Find Your Fit Rocks Privacy Policy which explains how we collect, use and disclose information that pertains to your privacy. This Privacy Policy (the “Policy”) describes our practices in connection with information that Find Your Fit Rocks, LLC collects over the phone and through our website, application program interfaces (“APIs”) and mobile applications (collectively, the “Site”). When you access www.findyourfitrocks.com or use the Service, you signify your agreement to the Privacy Policy as well as our Terms and Conditions.

What Types of Information Does Find Your Fit Rocks Collect About You?

Find Your Fit Rocks, LLC collects personal information and non-personal information through the Site. Personal information is information that identifies you as an individual. Non-personal information is aggregated information, demographic information, IP addresses and any other information that does not reveal your specific identity.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Personal Information

Find Your Fit Rocks, LLC may collect the following types of personal information:

  • Information provided by you when ordering credit-related products through the Site. For example, you will be required to submit personal information such as your name, address, social security number, date of birth, telephone number and e-mail address.
  • Information provided by you while in membership, such as income, additional phone numbers or email addresses, to use various product features and services.
  • Credit and debit card account information collected from you or your credit reports when enrolling in our card registry product. For example, Find Your Fit Rocks, LLC will collect credit and debit card account information from you on our sites, over the phone, and from your credit reports from the three national credit reporting companies in order to cancel the cards per your request in the event that they are lost or stolen.
  • Transaction data for accounts you link to your membership, such as individual credit card transactions, debit card transactions, deposits, and withdrawals from accounts for which you have authorized transaction monitoring.
  • When you make a purchase through the Site, Find Your Fit Rocks, LLC may collect your credit card number or other payment account number, billing address and other information related to such purchase (collectively, “Payment Information”) from you. However, purchases using our mobile applications may require the use of your mobile phone’s default payment processing application.
  • Other information Find Your Fit Rocks, LLC collect from you, such as city of birth and mother’s maiden name, is used to verify your identity in the event you forget your login information required for our online products.
  • Information you provide Find Your Fit Rocks, LLC through customer service correspondence, general feedback, as well as information posted or provided to any community forum on the Site.
  • Video content you choose to submit to Find Your Fit Rocks, LLC, such as commentary about our products and services, testimonials, or other similar content you share through video.
  • Information about you provided by affiliated third parties or non-affiliated third parties in connection with fulfilling your credit-related products, such as data from other credit bureaus and data providers.

Non-Personal Information: 

When you visit the Site, Find Your Fit Rocks, LLC may collect non-personal information, such as a catalog of the Site pages you visit. Non-personal information is generally collected through the Site from the following sources: server log files, environmental variables, crash logs, cookies, pixel tags and other similar technologies, mobile software development kits, advertising identifiers, device identifiers and information that you voluntarily provide.

  • Server Log Files. Your Internet Protocol (IP) address is a number that is automatically assigned to the computer or other device that you are using by your Internet Service Provider (ISP). This number is identified and logged automatically in our server log files whenever you visit the Site, along with the time(s) of your visit(s) and the page(s) that you visited. Find Your Fit Rocks use your IP address, and the IP addresses of all users, for purposes such as calculating Site usage levels, helping diagnose problems with the Site’s servers, and administering the Site. Collecting IP addresses is standard practice on the Internet and is done automatically by many websites.
  • Environmental Variables. Find Your Fit Rocks, LLC and our service providers may also collect certain environmental variables, such as computer or device type (Windows or Macintosh), screen resolution, operating system version, Internet browser, wireless carrier, Wi-Fi status and Internet browser version. Many of these environmental variables are collected by most browsers and can be used to optimize your experience on the Site.
  • Crash logs. Find Your Fit Rocks, LLC may collect information from crash logs that are generated in the event our mobile applications crash while they are in use. Crash logs gather certain pieces of information about your device and your device’s activities at the time of the crash, but they do not contain any personal information. This helps Find Your Fit Rocks, LLC to determine the root cause of a crash so Find Your Fit Rocks, LLC can fix it in a future update.
  • Cookies and Similar Technologies. Find Your Fit Rocks, LLC, our service providers, and/or non-affiliated Third-parties, may use “cookies” or similar technologies, such as local storage, on the Site. Cookies are data that a web server transfers to an individual’s computer for recordkeeping purposes. Cookies are an industry standard used by many websites and can facilitate your ongoing access to and use of a particular website; cookies do not cause damage to your computer systems or files. Find Your Fit Rocks, LLC use cookies or similar technologies to collect and store information for customizing user experiences and to track visitor usage on the Site. If you do not want information collected through the use of cookies, there are simple procedures in most browsers that allow you to delete existing cookies and local storage, automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. Additionally, please see the “Your Choices” section below for instructions on how to opt-out of sharing certain information related to the use of cookies.
  • Pixel Tags. Find Your Fit Rocks, LLC, our service providers, affiliates and/or non-affiliated Third-parties, may also use so-called “pixel tags,” “web beacons,” “clear GIFs” or similar means (collectively, “Pixel Tags”) in connection with some Site pages and HTML-formatted e-mail messages to, among other things, compile aggregate statistics about Site usage and response rates. A Pixel Tag is an electronic image, often a single pixel (1×1), that is ordinarily not visible to Site visitors and may be associated with Cookies on the visitors’ hard drives. Pixel Tags allow Find Your Fit Rocks, LLC to count users who have visited certain pages of the Site, to deliver branded services, to provide online advertising, and to help determine the effectiveness of promotional or advertising campaigns. When used in HTML-formatted e-mail messages, Pixel Tags can tell the sender whether and when the e-mail has been opened. Together with cookies and other technologies, Pixel Tags enable Find Your Fit Rocks, LLC to administer and improve our Site and its content, including tracking user movements around the Site, to gather usage information and statistics about how the Site is used, to permit users to log in or enroll in our services, to store user preferences, to target and customize content.
  • Mobile Software Development Kits. Find Your Fit Rocks, LLC and our service providers may use mobile software development kits (“SDKs”) to collect event properties within the mobile applications that are similar to environmental variables that are collected by most browsers, which may include general location data (derived from IP address), device manufacturer, and screen height and width. The SDKs track user movements and events occurring within our mobile applications as well as gather information on customers’ interactions and satisfaction with our mobile applications. The SDKs help Find Your Fit Rocks, LLC improve our mobile applications for our customers.
  • Advertising Identifiers. Find Your Fit Rocks, LLC and our service providers may collect Advertising Identifiers (“Advertising IDs”) that are generated by a mobile device’s operating system. Advertising IDs enable Find Your Fit Rocks, LLC and our service providers to serve advertisements to a mobile device by helping to distinguish devices for ad tracking and suppression purposes. You may choose to enable a feature that limits the use of Advertising IDs, or you may reset the Advertising ID on your device. These features do not block all advertisements to your device, but they can prevent relevant advertisements (ads based on your browsing history) from appearing on your device.
  • Device Identifiers. Find Your Fit Rocks, LLC, our service providers, affiliates and/or non-affiliated third parties that may host our products and services, may collect information about your device, such as a device ID or another identifier as permitted by the device manufacturer, when you access the Site. This information is mainly used to aid in identity authentication and verification, and it is not used for advertising.
  • Information That You Voluntarily Provide. Find Your Fit Rocks, LLC also collect non-personal information (e.g., your geographic location, etc.) when you voluntarily provide such information to Find Your Fit Rocks, LLC. When such information is not combined with any personal information, such information is considered to be non-personal information, as it does not personally identify you or any other user. Additionally, Find Your Fit Rocks, LLC may aggregate personal information in a manner such that the end-product does not personally identify you or any other user of the Site, for example, by using personal information to calculate the percentage of our users who have a particular telephone area code. Such aggregate information is considered non-personal information for purposes of this Policy.

How does Find Your Fit Rocks, LLC  use the information collected?

Find Your Fit Rocks, LLC may use the collected information in the following ways:

  • Fulfillment of Requests. Find Your Fit Rocks, LLC may use personal information collected about you to provide you with products, product benefits/features, services or information that you request, including, but not limited to, applications for credit or loans.
  • Administrative Communications. From time to time, Find Your Fit Rocks, LLC may use personal information to send you important information regarding the Site, or changes to our terms, conditions, and policies. Because this information may be important to your use of the Site, you may not opt-out of receiving such communications.
  • Other Communications. From time to time, Find Your Fit Rocks, LLC may use personal information to inform you of products, programs, services and promotions that Find Your Fit Rocks, LLC believe may be of interest to you. If you would prefer that Find Your Fit Rocks, LLC do not send such email marketing messages to you, please see the “Your Choices” section below.
  • Purchases. Find Your Fit Rocks, LLC may use personal information, including Payment Information, in order to fulfill your purchase.
  • Promotions. Find Your Fit Rocks, LLC may operate sweepstakes, contests and similar promotions (collectively, “Promotions”) through the Site. Find Your Fit Rocks, LLC typically asks you for certain personal information when you enter and, if applicable, win a Promotion. You should carefully review the rules, if any, of each Promotion in which you participate through the Site, as they may contain additional important information about our use of personal information. To the extent that the terms and conditions of such rules concerning the treatment of personal information conflict with this Policy, the terms and conditions of such rules will control.
  • Internal Business Purposes. Find Your Fit Rocks, LLC may also use personal information for our internal business purposes, such as data analysis, audits and modeling. In addition, Find Your Fit Rocks, LLC may also use personal information to enhance our information and to aid Find Your Fit Rocks, LLC in providing our customers with targeted promotions.
  • Non-Personal Information. Because non-personal information does not personally identify you, Find Your Fit Rocks, LLC may use such information for any purpose. In addition, Find Your Fit Rocks, LLC reserve the right to disclose such non-personal information to other third parties, for any purpose.

Please note that if Find Your Fit Rocks, LLC combines any non-personal information with personal information, the combined information will be treated by Find Your Fit Rocks, LLC as personal information as long as it is combined.

Find Your Fit Rocks, LLC may, along with our affiliates and marketing partners, enhance and/or merge personal information about you with data collected from other sources and use it in direct and/or online marketing and, to the extent permitted by law, individual reference and look-up service programs. In the event Find Your Fit Rocks, LLC enhance and/or merge such personal information with data collected from other sources, Find Your Fit Rocks, LLC will take reasonable steps to maintain the integrity and quality of that information.

Does Find Your Fit Rocks, LLC disclose information to third parties?

Find Your Fit Rocks, LLC may disclose information about you to affiliated and non-affiliated third parties.

  • Affiliates. Find Your Fit Rocks, LLC may disclose the information that Find Your Fit Rocks, LLC collect to our affiliated companies to provide the products you request, to enhance our products to better suit your needs, for research related to new product development, and from time to time for our marketing purposes.
  • Business Partners. Find Your Fit Rocks, LLC may partner with other companies to offer you products or services or to fulfill the products, product benefits/features or services that you order or request. Find Your Fit Rocks, LLC may disclose personal information and/or non-personal or de-identified information collected about you to such third-party partners for the purposes described in this Policy.
  • Service Providers. Find Your Fit Rocks, LLC work with third parties who provide services including but not limited to data analysis, order fulfillment, list enhancement and other administrative services. Find Your Fit Rocks, LLC may disclose personal information to such third parties for the purpose of enabling these third parties to provide services to Find Your Fit Rocks, LLC. Such services may include: marketing distribution, email list management services, advertising, certain product functionalities, customer support, web hosting, customer data management and enhancement, fulfillment services (e.g., companies that fill product orders or coordinate mailings), research and surveys, data analysis and email service.
  • Assignment. Find Your Fit Rocks, LLC reserve the right to transfer any and all information that Find Your Fit Rocks, LLC collect from Site users to an affiliate or a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings).
  • Law enforcement; emergencies; compliance; other purposes permitted by law. Notwithstanding any other provision of this Policy to the contrary, Find Your Fit Rocks, LLC reserve the right to disclose personal information to others as Find Your Fit Rocks, LLC believe appropriate (a) to comply with legal process; (b) to respond to governmental requests; (c) to enforce our Terms and Conditions; (d) to protect the rights, privacy, safety or property of Find Your Fit Rocks, LLC, LLC., our affiliated companies, you or others; (e) to permit Find Your Fit Rocks, LLC to pursue available remedies or limit the damages that Find Your Fit Rocks, LLC may sustain; and (f) for any other purpose permitted by applicable law.
  • Aggregate, Non-Personal, or De-identified Information. Find Your Fit Rocks, LLC may share aggregated information (i.e., information about you and other customers collectively, but not specifically identifiable to you) and other non-personal, de-identified, or anonymous information Find Your Fit Rocks, LLC collect with third parties, including affiliates to develop and deliver targeted advertising on our Site and on the websites of third parties. If you would prefer that Find Your Fit Rocks, LLC do not utilize cookies with your website experience, or would prefer to restrict the use of cookies with network advertising partners, please see the “Your Choices” section below.

Your Choices

You have choices when it comes to learning about new offers or products offered by Find Your Fit Rocks, LLC, our partners or affiliates. If you do not wish to receive offers of products from Find Your Fit Rocks, LLC, our partners or affiliates, here are the methods in which you can opt out:

  • Cookies. Subject to the section above pertaining to cookies and similar technologies, you have the ability to prohibit being served an advertisement based on cookie technology. Find Your Fit Rocks, LLC utilizes reputable third-party vendors to serve advertisements. If however, you are not comfortable with cookies, you can adjust the settings within your browser to further prohibit being served a cookie. Please see the instructions specific to your browser to perform this task. Additionally, the Digital Advertising Alliance (DAA) has developed an opt-out tool with the express purpose of allowing consumers to “opt-out” of the targeted advertising delivered by participating companies. Find Your Fit Rocks, LLC may share anonymous or de-identified information with such companies for the purposes of delivering targeted advertising; however, you may visit the DAA opt-out page and opt-out of this cookie tracking if you do not wish to receive targeted advertising. Please visit: http://www.aboutads.info/choices/ for more information.

How Do I Change My Information?

You can make corrections or updates to your information, including your email address, phone number, mailing address, credit card information or password reminder phrase, through the edit profile section of your account on the Site. If necessary, you can make other corrections or updates to your information by contacting Find Your Fit Rocks, LLC. For your protection, our customer care representatives may request supporting documents before making any changes or updates to your membership information. Find Your Fit Rocks, LLC strongly urge you to ensure that your information remains up to date.

How Does Find Your Fit Rocks, LLC protect your information?

Find Your Fit Rocks, LLC have security measures and tools, such as firewalls, in place to help protect against the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with Find Your Fit Rocks, LLC is no longer secure (for example, if you feel that the security of any account you might have with Find Your Fit Rocks, LLC has been compromised), please notify Find Your Fit Rocks, LLC of the problem as soon as possible by contacting Find Your Fit Rocks, LLC in accordance with the section “Contacting Find Your Fit Rocks, LLC” below (note that if you choose to notify Find Your Fit Rocks, LLC via physical mail, this will delay the time it takes for Find Your Fit Rocks, LLC to respond to the problem).

Third-Party Websites and Links

The Site may contain links to third-party websites. These linked sites and all third-party websites that may host our products and services are not under our control and Find Your Fit Rocks, LLC are not responsible for the privacy practices or the contents of any such linked or third-party site or any link contained in any linked or third-party site. Find Your Fit Rocks, LLC provides such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by Find Your Fit Rocks, LLC. Similarly, this Policy does not govern information provided to Find Your Fit Rocks, LLC on any of our social media-branded pages or accounts. If you provide any personal information to a third-party website for the purpose of enrolling in or requesting our products or services, your transaction will occur on the third party’s website (not on this Site) and the personal information you provide will be collected by and controlled by the privacy policy of that third party and not our Policy. However, if the third party’s website specifies that our Policy applies to personal information collected for the purpose of enrolling in or requesting our products or services, then our Policy will apply to your information once Find Your Fit Rocks, LLC receive your information from you (via an application program interface or API) or from the third party hosting the website. Find Your Fit Rocks, LLC recommends that you familiarize yourself with the privacy policies and practices of these third parties. PLEASE NOTE THAT THIS POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.

Location

Find Your Fit Rocks, LLC controls and operates the Site from the United States, and the Site is not intended to subject Find Your Fit Rocks, LLC to the laws or jurisdiction of any state, country or territory other than that of the United States. Find Your Fit Rocks, LLC does not represent or warrant that the Site, or any part thereof, is appropriate or available for Find Your Fit Rocks, LLC use in any particular jurisdiction. Those who choose to access the Site does so on their own initiative and at their own risk, and are responsible for complying with all local laws, rules and regulations. Find Your Fit Rocks, LLC may limit the Site’s availability, in whole or in part, to any person, geographic area or jurisdiction Find Your Fit Rocks, LLC choose, at any time and in our sole discretion.

A Note for Former Find Your Fit Rocks, LLC Customers

If you cease to be our customer, Find Your Fit Rocks, LLC may continue to use and share your information as described in this Policy.

Contacting Find Your Fit Rocks, LLC

If you have any questions regarding this Policy, please contact Find Your Fit Rocks, LLC. Please note that email communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your email correspondence with Find Your Fit Rocks, LLC.